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Privacy Policy

Last Updated: 1st August 2025

1. Introduction

Platinum Legal Spain (“PLS”, “we”, “our”, “us”) is committed to protecting your privacy and handling your personal data in a transparent and secure manner. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website (www.platinumlegalspain.com), interact with our client portal, social media channels, or contact us by email, phone, or other means.

This Policy complies with the EU General Data Protection Regulation (GDPR), the Spanish Organic Law 3/2018 (LOPDGDD), and other applicable international privacy standards.

2. Data Controller

The data controller responsible for your personal data is:

3. Data We Collect

We may collect the following types of personal data depending on your interaction with us:

  • Contact Information: Name, email address, phone number, postal address.
  • Identification Data: NIE/NIF, passport numbers, and related identification documents (when required for legal services).
  • Transaction Data: Payment information, invoices, and purchase history (for services or guides).
  • Communication Data: Records of correspondence, messages via our portal, social media DMs, or emails.
  • Website Usage Data: IP address, browser type, device information, pages visited, and referral sources.
  • Marketing Preferences: Newsletter subscriptions, opt-ins, or event registrations.

We do not knowingly collect data from children under 18 years old.

4. How We Use Your Data

We use your personal data for the following purposes:

  • To provide our services, respond to inquiries, and process transactions.
  • To manage your account on our client portal and provide updates on ongoing matters.
  • To send you requested materials (e.g., legal guides, calculators, checklists).
  • To send marketing communications (only where you have consented or where permitted by law).
  • To improve our website, services, and user experience.
  • To comply with legal and regulatory obligations, including anti-money laundering (AML) requirements.

5. Legal Bases for Processing

We process your personal data under one or more of the following legal bases:

  • Consent: When you opt-in to receive marketing emails, newsletters, or download guides.
  • Contractual necessity: To perform our services under a contract you have entered into with us.
  • Legal obligation: To comply with Spanish and EU regulations (e.g., tax, AML laws).
  • Legitimate interests: To improve our services, ensure security, and manage our relationship with you (balanced against your rights).

6. Sharing and Disclosure of Data

We may share your personal data with:

  • Trusted service providers (e.g., cloud hosting, email marketing platforms like HubSpot).
  • Collaborating professionals (bar-registered lawyers, tax advisors, notaries) where required to deliver services.
  • Regulatory or law enforcement authorities when legally required.

We do not sell your personal data to third parties.

7. Cookies and Tracking Technologies

Our website uses cookies to improve functionality, analyse usage, and personalise your experience. For detailed information, please see our Cookie Policy, which explains the types of cookies we use and how you can manage your preferences.

8. Social Media and Public Interactions

Interactions on our social media accounts (comments, messages, reviews) are subject to our Social Media Policy. Please note that information posted publicly on social media may be visible to other users and is not covered by client confidentiality. For secure communication, use our website forms or client portal.

9. Data Storage and Retention

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the nature of the data and applicable laws (e.g., tax records typically retained for 6 years in Spain).

10. International Data Transfers

Your personal data may be stored or processed outside the European Economic Area (EEA) when using third-party services (e.g., HubSpot, Google). In such cases, we ensure adequate safeguards, such as Standard Contractual Clauses (SCCs) or equivalent mechanisms, to protect your data.

11. Data Security

We implement appropriate technical and organisational measures to protect personal data against loss, theft, misuse, and unauthorised access. While we strive to safeguard your data, no system is completely secure, and we cannot guarantee absolute security.

12. Your Data Protection Rights

Under GDPR, you have the following rights:

  • Right to access – obtain a copy of your personal data.
  • Right to rectification – correct inaccurate or incomplete data.
  • Right to erasure – request deletion of your personal data (subject to legal retention obligations).
  • Right to restrict processing – request limitation of processing under certain conditions.
  • Right to data portability – receive your data in a structured, machine-readable format.
  • Right to object – opt out of certain processing, including direct marketing.
  • Right to lodge a complaint – with the Spanish Data Protection Agency (AEPD) or your local supervisory authority.

To exercise these rights, please contact us at info@platinumlegalspain.com.

13. Third-Party Links

Our website and guides may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing personal data.

14. Updates to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website after updates constitutes acceptance of the revised policy.

15. Contact Information

For any questions about this Privacy Policy or to exercise your rights, please contact us at:

Platinum Legal Spain
C/ Pablo Picasso 1, 2º, 1 – Edificio Orihuela, 03189 Orihuela Costa, Spain
C/ Alcalde Clemente García, 19, 5, 30169 San Ginés, Murcia
Email: info@platinumlegalspain.com